Questions to Ask Before Replacing an AC System

Begin with the property, not a model number

Comfort goals, existing equipment, electrical conditions, ductwork, controls, access and installation constraints can all affect a replacement plan. Ask how the proposed scope relates to the actual property.

Scope questions worth asking

• Which indoor and outdoor components are included
• Which connections, controls and startup steps are included
• Whether duct, drain, electrical, access or permit work needs separate review
• What warranty information applies to equipment and workmanship
• Which financing terms apply if financing is requested

Compare complete scopes

A lower equipment price and a lower complete-project price are not always the same thing. Compare written inclusions, exclusions, equipment, responsibilities and approval terms before authorizing work.